Privacy policy

Information we collect

• Contact details such as name, phone number, and email when you submit booking or support forms.
• Stay preferences and trip details including destination interest, dates, and guest count.
• Basic device and usage data to improve platform reliability and performance.

How we use your data

• To process inquiries, coordinate bookings, and provide trip-related support.
• To send service updates, confirmation details, and relevant communication for your requests.
• To improve product experience, destination discovery, and service quality.

Data sharing

We share relevant booking details only with required service partners, such as property hosts or operational teams, to complete your requested service.

We do not sell personal data. Any third-party processing is limited to legitimate service and operational use.

Security and retention

• We use reasonable administrative and technical safeguards to protect personal data.
• Information is retained only as long as needed for operational, legal, or support requirements.
• When no longer required, data is removed or anonymized as appropriate.

Your choices

• You may request updates or corrections to your personal details.
• You may request deletion of applicable data, subject to legal and transaction record obligations.
• You can opt out of non-essential communication anytime.

Policy updates

We may update this policy to reflect operational or legal changes. Significant updates will be reflected on this page with the latest effective date.